Privacy Policy

1. Overview

CryptoSnake ("we", "our", "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what data we collect, how we use it, and your rights regarding that data when you use our website, game, and related services (collectively, the "Platform").

By using the Platform, you agree to the practices described in this Privacy Policy. If you disagree, please discontinue use immediately.

2. Information We Collect

2.1 Information You Provide

• Wallet addresses when you connect a Web3 wallet to the Platform.
• Contact information (e.g. email) if you reach out to our support team.

2.2 Automatically Collected Information

• Browser type, operating system, and device information.
• IP address and approximate geographic location (country/region level).
• Pages visited, time spent, and in-game actions (score, level, session duration).
• Referrer URL and other standard web analytics data.

2.3 Local Storage

We store your high score and game preferences in your browser's local storage. This data never leaves your device and is not transmitted to our servers.

3. Blockchain & Wallet Data

When you connect a wallet, your public wallet address becomes visible to us and to the public blockchain. This is an inherent property of blockchain technology. We do not collect or store your private keys, seed phrase, or any sensitive wallet credentials.

All on-chain transactions — including token transfers and reward claims — are permanently recorded on the public blockchain and are outside our control to modify or delete.

Your wallet address may be displayed on public leaderboards. If you do not wish to be identified by your wallet address, we recommend using a dedicated gaming wallet with no link to your primary identity.

4. How We Use Your Information

• To operate, maintain, and improve the Platform and game experience.
• To display global leaderboards and track competitive scores.
• To distribute token rewards and verify eligibility.
• To detect and prevent fraud, cheating, and abuse.
• To respond to support requests and communicate service updates.
• To conduct analytics and understand how users interact with the Platform.
• To comply with applicable legal obligations.

5. Sharing of Information

We do not sell, rent, or trade your personal information to third parties. We may share information in the following limited circumstances:

• Service Providers: Trusted third-party vendors who assist with analytics, infrastructure, or support, bound by confidentiality obligations.
• Legal Compliance: When required by law, regulation, court order, or to protect our rights or the safety of users.
• Business Transfers: In the event of a merger, acquisition, or asset sale, your data may transfer to the successor entity.

6. Cookies & Tracking Technologies

We use essential cookies to maintain session state and preferences. We may use analytics cookies to understand usage patterns. You can disable cookies in your browser settings, although some Platform features may not function correctly without them.

We do not use advertising cookies or sell your browsing behavior to ad networks.

7. Data Retention

We retain your data for as long as necessary to fulfill the purposes described in this Policy, comply with legal obligations, and resolve disputes. Analytics data is typically retained for no longer than 26 months. Support correspondence is retained for 3 years.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate personal data.
• Request deletion of your personal data (subject to legal obligations).
• Opt out of marketing communications at any time.
• Data portability where applicable.

To exercise these rights, contact us at support@cryptosnake.io. We will respond within 30 days.

9. Security

We implement industry-standard security measures to protect your data, including HTTPS encryption, access controls, and regular security reviews. However, no system is entirely secure and we cannot guarantee absolute protection of your information.

You are responsible for keeping your wallet credentials and any account access secure. Notify us immediately at support@cryptosnake.io if you suspect unauthorized access.

10. Children's Privacy

The Platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that a minor has provided us with personal data, we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this Policy periodically. Continued use of the Platform after changes constitutes acceptance of the updated Policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact our privacy team at: support@cryptosnake.io